Safety, terms & privacy

Orbit Hello is for adults aged 18 and over. By creating an account you confirm you are at least 18.

You agree not to broadcast nudity, harassment, hate, threats, scams or illegal content. Violations lead to warnings, suspension or permanent bans.

Premium plans are one-time purchases for a fixed period and are non-transferable. Payments are processed by Razorpay; Orbit Hello never stores card details.

Video and audio are peer-to-peer and are never recorded or stored by Orbit Hello by default. Only text chat lines from the last minutes of a call are attached to a report when you submit one, so moderators can review it.

We store your email, display name, country, languages, interests, profile photo and moderation history. We never share your exact location, email or IP with other users.

You can delete your account and all associated data at any time from Dashboard → Settings, or by emailing us (see Contact).

Orbit Hello uses a small number of strictly necessary cookies and browser storage. We do not use advertising or cross-site tracking cookies.

Essential cookies: access_token and refresh_token (secure, HttpOnly) keep you signed in for up to 30 days; they contain no personal data beyond your account ID.

Local storage: remembers preferences such as your camera/microphone consent, caption language and theme so you don't have to set them again. It never leaves your device.

Third parties: payments are processed by Razorpay, which sets its own cookies during checkout under its privacy policy. Google sign-in stores a short-lived session only while you log in.

Your choices: you can clear cookies at any time in your browser settings — you will simply be signed out. Because we only use essential cookies, no consent banner is required under GDPR/ePrivacy, but you can contact privacy@orbithello.com with any question.

1. Adults only. You must be 18+. Anyone who appears underage is removed immediately and reported where required by law.

2. Keep it clean. No nudity, sexual content, sexual gestures or requests — on camera, in chat, or in your profile photo. Our AI vision guard scans camera frames during calls and suspends violators automatically.

3. Respect everyone. No harassment, hate speech, threats, slurs, or discrimination based on race, religion, gender, sexuality, disability or nationality.

4. Be real. No impersonation, fake identities, bots, pre-recorded video, or commercial solicitation.

5. Protect privacy. Do not record, screenshot or share other users' video, audio or personal information. Do not ask for money, passwords or off-platform contact under pressure.

6. No illegal activity. Weapons, drugs, self-harm content, violence or any unlawful conduct results in a permanent ban.

Enforcement: first violation = warning; explicit content or repeat offences = 24-hour suspension; severe or repeated abuse = permanent ban and device block. Appeals: safety@orbithello.com.

Use Next to leave any conversation instantly. Use Report (flag icon) to alert moderators — the person is blocked for you immediately and the report is reviewed with chat evidence.

Blocked users can never be matched with you again. Blocks are enforced on the server.

Never share passwords, payment details or your home address. Orbit Hello staff will never ask for your password.

Delete your account instantly from Dashboard → Settings → Delete account. This removes your profile, photo, friends, messages, sessions and blocks.

For data requests or safety concerns email safety@orbit.app (replace with your support inbox before launch).